The MyCloud Portal system(s) are typically available during off hours and on weekends. All Sundays are reserved for system maintenance days. Access to the system on Sunday can be impacted by system maintenance and administration which may cause the system(s) to be unavailable for a portion of, or the entire day. Lastly, during times outside normal hours of support, the system is not actively monitored. The Office of Information Systems and Research works diligently to keep the system operational at all times, yet if the system becomes unavailable, access may not be resolved until the help desk is notified. helpdesk@thebrotherhoodusa.org